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Bookings Policy

Reservations for up to 4 guests are for 90 minutes, 5-6 guests are for 2 hours and groups of 7 and over are for 2 hours & 30 minutes hours, after which the table may be booked for another party. If you would like extra time, please contact us and we will do our best to accommodate.

While seating areas are selectable online, and we do our best to accommodate, this cannot always be guaranteed.

When booking an outside table at applicable venues, a back-up inside table is not reserved in case of bad weather.

Reservations for 11-20 guests at Miss Chow’s South Perth and Miss Chow’s On the Terrace, and 9-20 guests at Miss Chow’s Margaret River are required to dine on a Group Set Menu. À la carte service will not be provided to such groups.

While we will always endeavour to seat groups together, large groups may be seated across multiple tables.

We are a nut-free venue. We kindly ask that no outside food, including children’s snacks, or cakes be brought into the venue.

We prioritise the safety of our guests with allergies and dietary requirements, and while we take precautions to minimise the risk of contamination, we cannot guarantee that any of our dishes are 100% allergen free.

A 10% surcharge applies on Sundays. A 15% surcharge applies on all public holidays. Credit/Debit Card processing fees apply. Processing fees are non-refundable.

CANCELLATION POLICY

No shows, late cancellations (within 48 hours) or a decrease in number of attendees on arrival, will be subject to a fee of $35 per person that will be charged to the credit card on file.

Prepaid ticketed events are non-refundable.

For events of 11-20 guests in the Function Room (South Perth) and Private Spaces at Miss Chow’s On The Terrace, and events of 1-22 guests in the Private Dining Room (Margaret River).

1. Booking Confirmation & Minimum Spend

  • A $2,500 payment is required within 7 days of booking to secure the private space.
  • This amount is applied as a credit toward food and beverage spend on the day.
  • The $2,500 represents a minimum spend requirement for the private space.
  • If the minimum spend is not met, the remaining balance is non-refundable.

2. Group Dining Requirements

  • All private space bookings are required to dine on a group set menu, with packages starting from $100 per person.
  • Menu selection and dietary requirements must be confirmed in advance in line with standard booking terms.

3. Additional Spend

  • Any spend exceeding the $2,500 minimum will be charged and payable at the conclusion of the event on the day.

4. Applicable Terms

  • All standard group booking and function terms (including final numbers, cancellations, service charge, event duration, and venue policies) apply to these bookings.

For events of 21 guests or more.

1. Booking Confirmation

  • All function bookings must be confirmed in writing via email.
  • A 50% deposit is required within 7 days of booking to secure and confirm the reservation.
  • Bookings are not considered confirmed until the deposit has been received by Miss Chow’s.

2. Final Numbers & Dietary Requirements

  • Final guest numbers and all dietary requirements must be provided no later than 7 business days prior to the event.
  • You will be charged for the final confirmed number of guests, even if fewer guests attend on the day.
  • While we will do our best to cater to dietary requirements, all allergies, intolerances, and special meal requests must be communicated in advance.

3. Final Payment

  • 100% payment for the food and beverage package is required 3 business days prior to the event.
  • Any incidental charges incurred on the day, including additional beverages or other agreed extras, must be settled at the conclusion of the event.

4. Cancellations

  • Cancellations made within 7 business days of the event will result in forfeiture of the deposit.
  • Miss Chow’s reserves the right to retain any payments made toward the booking where costs have already been incurred or committed.

5. Service Charge

  • A 10% service charge applies to all functions and events.

6. Additional Charges

The following on-charges may apply to all events unless expressly waived in writing by Miss Chow’s:

  • $100 printing fee for custom menus and drinks lists
  • $260 linen hire fee for long table or custom layout arrangements
  • $100 PA hire for basic requirements (1 microphone and 1 speaker)
  • $230 PA hire for expanded requirements (multiple microphones and/or speakers)
  • $250 cleaning fee, where required, if guests leave the venue in an unreasonable state

7. Payment of Incidentals

  • Any incidental charges, including beverages consumed on consumption, additional menu items, or agreed extras not included in the prepaid package, are payable on the day at the completion of the event.

8. Responsible Service & Venue Conduct

  • Miss Chow’s practices the Responsible Service of Alcohol and reserves the right to refuse service to any guest showing signs of intoxication.
  • All guests are expected to behave respectfully toward venue staff, other patrons, and the venue itself.
  • Miss Chow’s reserves the right to end an event or remove guests where behaviour is deemed unsafe, abusive, or disruptive.

9. External Food & Beverage Policy

  • No external food or beverages are permitted to be brought into the venue.
  • This includes celebration cakes, desserts, or any food items, unless expressly approved in writing by Miss Chow’s prior to the event.
  • This policy is in place to maintain the integrity of our 100% nut-free kitchen and to ensure the safety of all guests, including those with severe allergies.
  • Where approved, Miss Chow’s reserves the right to apply a cakeage or service fee.

10. Event Duration & Access

  • Standard function and event bookings are allocated a duration of 3.5 hours, unless otherwise agreed in writing.
  • Any requirements for extended duration, early access (bump-in), or additional time post-event (bump-out) must be discussed and confirmed in advance with the Miss Chow’s team.
  • Miss Chow’s reserves the right to apply additional charges for any time exceeding the agreed booking period, including but not limited to staffing, venue use, and operational costs.

11. Acceptance

  • Payment of the deposit constitutes acceptance of these terms and conditions.
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